Dontronics - Terms & Conditions - ChipBlaster
ChipBlaster AVR Software
This license file is delivered via email from the software
Author in Europe. Due to time zone differences it may
take a day or two after Dontronics receives your order before your
software license is emailed from the Author.
As soon as Dontronics staff process your order, you will be sent the
latest download and installation instructions, along with
a Dontronics Registration Number. Once you have installed the
software, you can access your Serial Number which you will need to send
to the Author. The software Author will then provide you
with the license
file needed to use the Compiler.
All of this will be explained in detail following receipt of your order.
If you're a previous Dontronics customer and have an order
history
longer than six months, then credit card payment inconjuction with a
free email address is acceptable. Initially, we will need you to
remind us of your previous order details but once you Register and log
in to the new Dontronics Shopping Cart, this will create a history so
in future we can see that you are a customer who has been with us for
some time. The reason we ask for proof of purchase older than 6
months, is because credit card chargebacks (fraudulent
orders) can occur up to 6 months after the initial purchase.
Frequently Asked Questions: Web-downloaded software:
How long
after ordering before I receive my key?
Problems with
a 'Free' email address
I've
lost my software registration key. Can you
issue
me another key?
Can I purchase a
CD for the web-downloaded software you
offer?
How long after ordering before I receive my
key?
Due
to time zone differences, there may be a delay of a day or two
following receipt of
your order
before you receive your license file from HP
InfoTech. On occasion,
company servers have blocked emails containing the ChipBlaster license
file without the customers knowledge so if more
than 2 days have passed since you forwarded on your Serial Number to
the
Author, please send us an
email and let us know, and we will follow this up for you.
Problems with a 'Free'
email address
99%
of the attempts made to steal goods from us come from people using a
free email service in conjunction with credit card payments.
Free email contact addresses are accepted as long as the order is not
paid
for by credit card. For
methods of payment accepted other than credit card, please see: Payment
Methods
If you're a previous Dontronics customer and have an order
history
longer than six months, then credit card payment inconjuction with a
free email address is acceptable. Initially, we will need you to
remind us of your previous order details but once you Register and log
in to the new Dontronics Shopping Cart, this will create a history so
in future we can see that you are a customer who has been with us for
some time. The reason we ask for proof of purchase older than 6
months, is because credit card chargebacks (fraudulent
orders) can occur up to 6 months after the initial purchase.
I've lost my software registration
key. Can you issue me another key?
We understand that software
license files can be lost due to a number of reasons. When you
purchase from us, we advise that you save
your Dontronics Registration Number and license file to
a CD or floppy.
As
this license file is sent directly from the software Author, Dontronics
staff are unable to re-issue a new license file should you need a new
one. You will need to contact
InfoTech directly, although Dontronics
staff
should
be able to
locate your original order and Registration number quickly if you are
able to provide us with a few helpful details. These include your
name
or the company name that the order was originally placed in, an
approximate date of the order, your Dontronics Registration Number, and
any email exchanges we may have made. Having these details on
hand will help HP
Infotech locate
your original order details
without too much delay.
Can I purchase a CD for the web-downloaded
software you offer?
We
do not provide copies of our
web-downloaded software on CD for purchase. Selling
software by web-download ensures that the latest version is always
available and it helps keep our prices to a minimum as we will not have
outdated or obsolete software sitting on shelves on CD. This also
by-passes any potential problems with sending goods through Customs
which is always a good thing!
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