|
See Also: Site Map | Support Information Links
Site Navigation: | Alternative methods to paying by Credit Card | Aust. Govt & Edu Orders | Australian GST | Currency Converter | Customer Feedback | FAQ | Free Files | How long will delivery take? | Is the Internet safe for Credit Card orders? | Payment Options | Shipping Info | Student Discounts | Quantity Discounts | What's New? |
Site Control: | Recover Password | Contact Us | Privacy Statement | Terms & Conditions
Payment Options
On Checkout, you can select from the following payment options:
Payment by Credit Card
Dontronics has a secure payment link to the Commonwealth Bank of Australia. When paying by Credit Card you are automatically directed to the secure bank payment site and your web browser will show that you are in 'secure transaction' mode. You enter your credit card details - no-one at Dontronics needs to see any of your card information.
As soon as you have successfully made your payment, we will receive confirmation of your payment and order. Your order will be processed without delay and you will be advised by email of the progess and despatch of your order.
Please note that payment by credit card is only accepted from customers providing an email from a paid Internet Service Provider, or from previously approved customers. If you do not have access to an email service from a paid service provider, then please see below for alternative methods of payment accepted.
Verify By Visa - If you experience difficulties with a Verify By Visa issues when paying for your order you can send us your card number and expiry date either by fax to INT+ 613 9445 9202 or send us the details split over two emails, and we can put the transaction through manually for you.
FAQ - Is payment by Credit Card safe over the internet?
-My Credit Card payment is asking for an additional password.Is this safe and legitimate?
Payment by Direct Bank Funds Transfer (Direct Credit / EFT / Bank Wire Transfer)
International Bank Wire Transfer:
The Australian Commonwealth Bank charges us approx. $15 AUD per international transaction, so we ask that you add this fee to the total cost of your order. You will also be charged international transfer fees by your bank.
Your order will be processed as soon as confirmation of the deposit is received. This can be confirmed by sending a scan of your deposit slip or bank lodgement receipt. You must notify us either by fax or email of any payment being paid directly into our bank account, and we must be able to match this with an order received via the Shopping Cart. Faxes can be sent to: INT+ 613 9445 9202 or email us at:
If you do not have access to a scanner or fax, then just drop us an email advising that you have transferred a payment and we will advise you as soon as this appears in our bank account.
Please note: On many occasions customers ask for bank details but do not proceed with a payment, so we rely on you to notify us of your payment as we do not follow up on requests for our bank details. Faxes can be sent to : INT+613 9445 9202 or please send an email to Sales: Send an email
Australian Bank - Electronic Funds Transfer:
If paying by Direct Credit, your order will be processed as soon as confirmation of the deposit is received. This can be confirmed by sending a scan of your deposit slip or bank lodgement receipt. You must notify us either by fax or email of any payment being paid directly into our bank account, and we must be able to match this with an order received via the Shopping Cart.
If you do not have access to a scanner or fax, then just drop us an email advising that you have transferred a payment and we will advise you as soon as this appears in our bank account.
Please note: There are many occasions where customers ask for bank details but do not proceed with a payment, so we rely on you to notify us of your payment as we do not follow up on requests for our bank details. Faxes can be sent to : 03 9445 9202 or please send an email to Sales: Send an email
PayPal Payments
We accept payments through PayPal. As soon as you have successfully made your payment, we will receive confirmation of your payment and order. Your order will be processed without delay and you will be advised by email of the progess and despatch of your order.
Cash by Registered Mail
Sending cash in the mail in US Dollars, Australian Dollars, British pounds, €uro or money from any country is fine, but it is at your risk and we strongly recommend sending letters containing cash as Registered Mail.
We do have very good success at receiving cash payments as our P.O. Box is secure. Letters are usually received in around 8 days from most international destinations.
You will be contacted by email as soon as we receive your payment, and you will be advised at this time of the progess and despatch of your order.
Western Union
As soon as we receive your order we will provide you with the information you need to send money via Western Union. You will be contacted by email as soon as we receive your payment, and you will be advised at this time of the progess and despatch of your order.
Australian Money Order or Cheque (in AUD)
When the payment method selected on Checkout is by Australian Money Order or cheque, we will send you a confirmation email as soon as your Money Order or cheque arrives, and your order is processed. Australian Money Orders and cheques can be made payable to Dontronics and sent to:
Dontronics
PO Box 595
Tullamarine Victoria 3043
Please ask before sending any Check (Cheque) in foreign currency. We are charged around $15AUD to transfer to Australian currency by our Bank, and have to wait several weeks for the funds to clear - not a favoured method!
Official Purchase Order (only available to previously approved Govt. Departments & Educational Institutions)
Official Purchase Orders can be faxed through to 03 9445 9202 but no order will be processed until we can match it with an order sent via the Shopping Cart.
If you submit your order via the Shopping Cart and select the Purchase Order option on Checkout, your official Purchase Order can be faxed to 03 9445 9202 or posted to:
Dontronics
PO Box 595
Tullamarine Victoria 3043
You will be contacted by email as soon as we receive your offical Purchase Order, and you will also be advised at this time of the progess and despatch of your order.
For further information regarding Australian Government and Australian Educational Orders click here
| 
