Dontronics - Terms & Conditions - FED
FED AVR C Compilers and Upgrades - Terms and Conditions of Sale
This software is sent worldwide on a CD from FED in the
United Kingdom. Due to time zone differences it can take up to 2
business days after Dontronics receives your order before your CD is
shipped
from the United Kingdom.
If you would like to use this
software before your CD arrives from the UK, Dontronics staff are able to generate the keys for FED
software. You will still need the
CD as changing PC configuration or re-installing the
demo will change the key.
Once you have placed your order, you can send us your Serial
Number and we will generate a key for you. Your Serial Number
appears on the registration screen which is brought up whenever any
function which is disallowed on the demo version is used. There
is also
provision for you to include your Serial Number in the 'Customer Notes'
box during the Checkout process.
If you don't send us your Serial Number, we will assume that
you're happy to wait for the CD to arrive in the mail.
If you're a previous Dontronics customer and have an order
history
longer than six months, then credit card payment inconjuction with a
free email address is acceptable. Initially, we will need you to
remind us of your previous order details but once you Register and log
in to the new Dontronics Shopping Cart, this will create a history so
in future we can see that you are a customer who has been with us for
some time. The reason we ask for proof of purchase older than 6
months, is because credit card chargebacks (fraudulent
orders) can occur up to 6 months after the initial purchase.
Frequently Asked Questions: Web-downloaded software:
How long after ordering before I receive my key?
Problems with
a 'Free' email address
I've lost my software registration key. Can you
issue
me another key?
How long after ordering before I receive my
key?
Due
to time zone differences, allow 2 business days following receipt of
your order
at Dontronics for FED to ship your CD. We generally quote up to 2
weeks for the CD to arrive to most destinations. Delivery to some
South American locations will take up to a month.
Dontronics staff are able to generate the key for FED
software products if you send us your Serial Number. You will
still require the CD as changing PC
configuration or re-installing the
demo will change the key.
If you would like to send us your Serial Number to unlock
the demo version
of this software following receipt of your order, please send an email
to Sales with your order details and Serial Number. There is also
provision for you to include your Serial Number in 'Customer Notes'
during the Checkout process. Your Serial Number
appears on the registration screen which is brought up whenever any
function which is disallowed on the demo version is used.
Problems with a 'Free'
email address
99%
of the attempts made to steal goods from us come from people using a
free email service in conjunction with credit card payments.
Free email contact addresses are accepted as long as the order is not
paid
for by credit card. For
methods of payment accepted other than credit card, please see: Payment
Methods
If you're a previous Dontronics customer and have an order
history
longer than six months, then credit card payment inconjuction with a
free email address is acceptable. Initially, we will need you to
remind us of your previous order details but once you Register and log
in to the new Dontronics Shopping Cart, this will create a history so
in future we can see that you are a customer who has been with us for
some time. The reason we ask for proof of purchase older than 6
months, is because credit card chargebacks (fraudulent
orders) can occur up to 6 months after the initial purchase.
I've lost my software registration
key. Can you issue me another key?
Software
registration keys can be lost due to a number of reasons. If
you lose your CD for any reason and need a new key, Dontronics staff
should
be able to
locate your original order and Registration number quickly if you are
able to provide us with a few helpful details. These include your
name
or the company name that the order was originally placed in, an
approximate date of the order, your Dontronics Registration Number, and
any email exchanges we may have made.
Forwarding
this information on to us with your request to re-issue your key will
assist us greatly in quickly tracking down your original order, and
sending the details onto you.
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