Dontronics
Support:
Need
Support?
Click
on the "Support" link, which is at the top of every product page.
These
Authors/Manufacturers, and Help Groups will answer all the questions, that
aren't listed on the product page. If you ask for support, we usually throw
these URL's at you, so please read these first.
Please
don't waste yours and our time, just read the page that you purchased the
product from, and click on support.
We
have no further information than what is on our advertised pages about
any product.
Sorry,
I haven't been involved in applications for possibly 13+ years, so a group,
or the manufacturer would be the best bet. With the number of products
we have now days, it's impossible to have first hand experience with all
of them.
Hope
this helps point you in the right direction.
Index
Of Dontronics Suppliers, their Support Addresses and Additional Product
Information:
4dSystems
CCS
C Compilers and other Products
CCS
C Compilers Software Key Download Information.
CCS
C Compilers Additional User License (AUL) Download Information.
CCS
C Compilers 12 Months Maintenance Download Information.
Easysync
Products
FTDI
Products
Lawicel
CAN Products
OLIMEX
Ltd Development Boards and Tools
USB
Instruments
USBmicro
Tutorials
If
you are the new to the micro-controllers that we are supplying, you may
refer to the tutorials below as reference guides. We will keep updating
this link to consolidate all the relevant information and share with you.
To all Embedded Experts, the main purpose of having this link is to provide
reference guides to whoever needs help.. Kindly drop us an email if you
intend to share your embedded experiences with us.
ARM
Tutorials
Mircochip
Tutorials
TI
MSP430 Tutorials
AVR
Tutorials
4dSystems
Product
Listing
If
you need additional support on 4dSystems products, or you can't find the
information you need in the documentation, then first try the
Support
Forum for additional assistance.
We
have no further information than what is on our advertised pages about
any product.
If
you ask us for support, we will direct you to this text.
Support
Forum: http://4d.websitetoolbox.com/
Questions
asked there will benefit others. There may be something in the archives
of the message board, so please search through them. The designer/manufacturer
is also a moderator of the group.
We
have no further information than what is on our advertised page about these
products.
If
this fails to produce results, then please contact 4dSystem support at
the address below.
4dSystem
Support:
Home
Page:http://www.4dsystems.com.au/
Email:
support
AT 4dsystems.com.au/
Support
Links:
All
Products File Downloads
micro-DRIVE
Current stock of these units may need a simple PmmC file update that is
easily done by the purchaser, in order to be FAT16 compatible.
micro-USB
includes CE5
micro-USB
Information includes MB5
SOMO
14D
Micro-USB-CE5
uses the FTDI chip.
Micro-USB,
and Micro-USB-MB5 uses the
CP2102 Bridge from Silicon Labs.
CCS
C Compilers and other Products.
Product
Listing
If
you need additional support on CCS products, or you can't find the information
you need in the documentation, then first try the Support
Forum for additional assistance.
We
have no further information than what is on our advertised pages about
any product.
If
you ask us for support, we will direct you to this text.
CCS
Support:
Home
Page: http://www.ccsinfo.com/index.php
Email:
General/Sales:
ccs AT ccsinfo.com
Tech
Support: support AT ccsinfo.com
Marketing:
marketing AT ccsinfo.com
PO
Box 2452
Brookfield,
WI 53008 USA
Phone:
262-522-6500
Sales:
x35 Tech Support: x32
Fax:
262-522-6504
Also
check out:
Compiler
Information
Support
Links
CCS
Compiler PDF Reference Manuals
| Product Name |
Version |
Size |
PDF Download |
| PCB, PCM, PCH,
PCW & PCWH Reference Manual |
23-Feb-10 |
2.19Mb |
 |
| PCD, & PCDIDE
Reference Manual |
23-Feb-10 |
2.26Mb |
|
| PCWHD Reference
Manuals (Two Manuals) |
23-Feb-10
23-Feb-10 |
2.19Mb
2.26Mb |
|
PCB,
PCM, PCH, PCW and PCWH all require the manual at
http://www.ccsinfo.com/downloads/CReferenceManual.pdf
PCD
& PCDIDE require the manual at
http://www.ccsinfo.com/downloads/PCDReferenceManual.pdf
PCWHD
requires both manuals;
http://www.ccsinfo.com/downloads/CReferenceManual.pdf
AND http://www.ccsinfo.com/downloads/PCDReferenceManual.pdf
CCS
C Compilers Software Key Download Information.
Product
Listing
Key
Emailed:
When
you purchase a CCS Compiler Software Download Key from Dontronics, we will
email you your Key. This is just a coded number in a text file, and is
included in the Email you will receive from Dontronics. This is a temporary
key, and can be discarded after you have downloaded, and secured your files.
It is only used to access the download files.
Register
Using the Download Key, and download your files:
This
key will now allow you to immediately download all of your files
from a web page.
You
must first register on the download web page, and make sure in Step
4, that you fill out the "Vendor Compiler Purchased From"question
as "Dontronics".
This
will allow you to get up and running straight away with your new compiler.
This
link: http://www.ccsinfo.com/downloadkey.php
is the webpage that the customer goes to that includes the instructions.
1.
The click on the arrow to get the downloadkey utility.
2.
Execute this utility.
3.
Fill in the info. "Vendor Compiler Purchased From"question as "Dontronics".
4.
click OK
5.
They have temporary registration files and the utility will also download
the compiler.
You
do not need a URL to download the compiler because you are using the Download
Manager software that takes care of going to the web for the customer and
downloads the compiler for you.
Permanent
Registration:
In
a few business days, CCS will Email youadditional files, that make
your installation permanent.
It
is the customers full responsibility to back up their files, the same as
if you received them on a CD.
CCS
C Compilers Additional User License (AUL) Download Information.
Product
Listing
You
must register your CCS Compiler, and you will need your Compiler registration
number. This had a leading "P" at the start of it and 9 numeric digits.
You can easily find this number by looking on this registration page: http://www.ccsinfo.com/register.php
Once
we have your "P" number,we can go ahead and complete the "AUL" purchase
for you.
It
is the customers full responsibility to back up their files, the same as
if you received them on a CD.
CCS
C Compilers 12 Months Maintenance Download Information.
Product
Listing
You
must register your CCS Compiler, and you will need your Compiler registration
number. This had a leading "P" at the start of it and 9 numeric digits.
You can easily find this number by looking on this registration page: http://www.ccsinfo.com/register.php
Once
we have your "P" number,we can go ahead and complete the "12 Months Mainenance"
purchase for you.
It
is the customers full responsibility to back up their files, the same as
if you received them on a CD.
Easysync
Products
Product
Listing
Please
note. FTDI, Easysync, and USB Instruments are all owned by the same family
company, but run under their own support systems and divisions.
If
you need additional support on FTDI, Easysync, or USB Instrument Products,
or you can't find the information you need in the documentation, then you
will need to contact support at the email address below for additional
assistance.
We
have no further information than what is on our advertised pages about
any product.
If
you ask us for support, we will direct you to this
text.
Easysync
Support:
Home
Page: http://www.easysync.co.uk/
Email:support
AT easysync.co.uk
Easysync
USB-RS232 Adapter Cable Hardware Versions:
The
older Easysync cables had a blue plastic case, and an older chip set. The
latest units have a white case with a blue trim, and an updated chip set,
which actually uses less components.
The
latest software will run both versions of hardware, however the older software
will not run the latest hardware. You may need to update to the latest
software if you are running both versions of hardware. There are no hardware
compatibility issues with either of these units, just make sure you are
running the latest software.
Operating
Systems:
The
CD supplied may not be up to date with your operating system, so download
from the links given below. Pretty much every commonly used operating system
will work with the FTDI chip set. See the very long list list below:
Software
Problems:
95%
of problems are with the use of incorrect comms ports.
Go
to control panel, hardware settings, then select the com port with the
FTDI device attached. In advanced settings, you should be able to change
the com port so that it lines up with the software you are attempting to
use to drive the device. Each time you plug in a USB new device, the com
port increments, and you will need to set it back to line up with your
software.
Click
here to continue onto the information that is common to FTDI, Easysync,
and USB Instruments products.
This
includes Drivers, Operating Systems, Installation Guides, Documents,and
other useful data.
FTDI
Products
Product
Listing
Please
note. FTDI, Easysync, and USB Instruments are all owned by the same family
company, but run under their own support systems and divisions.
If
you need additional support on FTDI, Easysync, or USB Instrument Products,
or you can't find the information you need in the documentation, then you
will need to contact support at the email address below for additional
assistance.
We
have no further information than what is on our advertised pages about
any product.
If
you ask us for support, we will direct you to this text.
FTDI
Support:
Home
Page: http://www.ftdichip.com
Email:support1
AT ftdichip.com
TTL
Cables and Pin-outs: (TTL-232R-5V, TTL-232R-3V3, TTL-232R-5V-AJ, TTL-232R-3V3-AJ)
Standard
Header Cable Pinout
AJ
Audio Jack Plug Pinout
PDF
Data Sheet
Operating
Systems:
The
CD supplied may not be up to date with your operating system, so download
from the links given below. Pretty much every commonly used operating system
will work with the FTDI chip set. See the very long list list below:
Software
Problems:
95%
of problems are with the use of incorrect comms ports.
Go
to control panel, hardware settings, then select the com port with the
FTDI device attached. In advanced settings, you should be able to change
the com port so that it lines up with the software you are attempting to
use to drive the device. Each time you plug in a USB new device, the com
port increments, and you will need to set it back to line up with your
software.
Click
here to continue onto the information that is common to FTDI, Easysync,
and USB Instruments products.
This
includes Drivers, Operating Systems, Installation Guides, Documents,and
other useful data.
Lawicel
CAN and other Products
Product
Listing
If
you need additional support on Lawicel Can Products, or you can't find
the information you need in the documentation, then you will need to contact
support at the email address below for additional assistance.
We
have no further information than what is on our advertised pages about
any product.
If
you ask us for support, we will direct you to this text.
CANUSB
Support:
Home
Page: http://www.canusb.com
Email:support
AT canusb.com
CAN232
Support:
Home
Page:http://www.can232.com
Email:
support
AT can232.com
OLIMEX
Ltd Development Boards and Tools
Product
Listing
If
you need additional support on Olimex products, or you can't find the information
you need in the documentation, then first try the Support
Forum for additional assistance.
We
have no further information than what is on our advertised pages about
any product.
If
you ask us for support, we will direct you to this text.
Support
Forum: http://forum.sparkfun.com/
Questions
asked there will benefit others. There may be something in the archives
of the message board, so please search through them. The designer/manufacturer
is also a moderator of the group.
We
have no further information than what is on our advertised page about these
products.
If
this fails to produce results, then please contact Olimex support at the
address below.
Olimex
Support:
Home
Page: http://www.olimex.com/dev/index.html
Email:
info
AT olimex.com
Mr.
Tsvetan Usunov
Olimex
Products. What is in the package?
Basically
what you get is the product, and no documentation at all. Most software
is delivered by download links that already exist on the advertised page.
CDs
are included only for the products that specify an included CD on the product
page.
The
download links on the product page aren't working correctly:
Olimex
has good products and prices, however they have a very bad habit of continually
changing links and file names. We have continually suggested methods of
overcoming this easily, but it falls on deaf ears. We try to overcome it
by updating their links. The only real solution around this is to go to
to their home page at:
http://www.olimex.com/dev/index.html
and follow the directory structure, which is basically the same as ours,
and find the same product page. This will have the correct links. If for
any reason the links on the Olimex page don't work, please let us know,
and we will get onto Tsvetan at Olimex, and get them updated ASAP.
Software
for LPC2378-STK Only:
Please
note, this code is copyright by IAR System, and is only distributed with
the purchase of this board. Please ask in the text box provided in the
shopping cart when ordering, and we will pass this code onto you.
Tutorials
If
you are the new to the microcontrollers that we are supplying, you may
refer to the tutorials below as reference guides. We will keep updating
this link to consolidate all the relevant information and share with you.
To all Embedded Experts, the main purpose of having this link is to provide
reference guides to whoever needs help.. Kindly drop us an email if you
intend to share your embedded experiences with us.
ARM
Tutorials
Mircochip
Tutorials
TI
MSP430 Tutorials
AVR
Tutorials
USB
Instruments
Product
Listing
Please
note. FTDI, Easysync, and USB Instruments are all owned by the same family
company, but run under their own support systems and divisions.
If
you need additional support on FTDI, Easysync, or USB Instrument Products,
or you can't find the information you need in the documentation, then you
will need to contact support at the email address below for additional
assistance.
We
have no further information than what is on our advertised pages about
any product.
If
you ask us for support, we will direct you to this text.
USB
Instruments Support:
Home
Page: http://www.usb-instruments.com/
Email:support
AT usb-instruments.com
Operating
Systems:
The
CD supplied may not be up to date with your operating system, so download
from the links given below. Pretty much every commonly used operating system
will work with the FTDI chip set. See the very long list list below:
Software
Problems:
95%
of problems are with the use of incorrect comms ports.
Go
to control panel, hardware settings, then select the com port with the
FTDI device attached. In advanced settings, you should be able to change
the com port so that it lines up with the software you are attempting to
use to drive the device. Each time you plug in a USB new device, the com
port increments, and you will need to set it back to line up with your
software.
NOTE
Window 7 Users:
If
you simply plug in the FTDI device, you should find that the drivers will
auto-install.
Listed
below is the information that is common to FTDI, Easysync, and USB Instruments
products.
This
includes Drivers, Operating Systems, Installation Guides, Documents,and
other useful data.
Drivers:
Drivers
for FT232R (Serial) and FT245R (Parallel) IC's (Which all FTDI, Easysync,
and USB Instruments Products are based on)are available from: http://www.ftdichip.com/Drivers/VCP.htm
Installation
guides are available from the Installation
Guides page of the Documents
section of this site for selected operating systems.
Operating
Systems:
Drivers
are available which allow FTDI devices to work with the following operating
systems:
Windows
Server 2008 R2
Windows
7
Windows
7 x64
Windows
Server 2008
Windows
Server 2008 x64
Windows
Vista
Windows
Vista x64
Windows
Server 2003
Windows
Server 2003 x64
Windows
XP
Windows
XP x64
Windows
2000
Windows
ME
Windows
98
Linux
Mac
OS X
Mac
OS 9
Mac
OS 8
Windows
CE.NET (Version 4.2 and greater)
How-to-deal-with-comm-port-assignments-with-FTDI-chips
http://old.nabble.com/How-to-deal-with-comm-port-assignments-with-FTDI-chips-td28335489.html
Remove
Hidden USB Devices
1.
Open a Command Prompt.
2.
Type "set DEVMGR_SHOW_DETAILS=1" (without quotation marks) and press
Enter.
3.
Type "set DEVMGR_SHOW_NONPRESENT_DEVICES=1" (without quotation marks) and
Press Enter.
4.
Type "start devmgmt.msc" (without quotation marks) and click press Enter.
5.
Click View. Click Show hidden devices.
6.
Click "+" to expand devices, Unknown devices and USB devices.
7.
Are there any devices and unknown devices (including grayed out devices)?
If so, please right click it and click Uninstall them.
How
to un-install the USB driver:
Open
the Windows Control Panel:
Win
XP: Start --> Control Panel
Win2000,98,ME:
Start --> Settings --> Control Panel
Double
click "System"
Press
the "Hardware" tab and then the "Device Manager" button.
From
the Device Manager window expand the "Universal Serial Bus Controllers"
list by pressing the "+".
Right
click "USB Serial Converter" and select Uninstall.
A
lot more info at: http://www.daniweb.com/forums/thread7700.html
USBmicro
Product
Listing
There
are very comprehensive examples, data, and lots of additional information
at Rob's home page at: http://usbmicro.com
Please
check out Rob's massive resources on all of his products on his web pages.
You are almost sure to find the information you require there.
If
you need additional support, or you can't find the information you need
in the documentation, then you will need to contact support at the email
address below for additional assistance.
We
have no further information than what is on our advertised pages about
any product.
If
you ask us for support, we will direct you to this
text.
USBmicro
Support:
Home
Page:http://usbmicro.com Rob Severson
Email:severson
AT usbmicro.com
Shipped
From USBmicro North Dakota USA
| 
